Mizuya

TERMS

Shipping

Standard (7-10 business days), Priority (5-7 business days) and International shipping rates are listed with each item. We are located in Chicago, IL, USA.

Condition

Before making a purchase, please read the description carefully. The condition of each item is carefully described. If there are imperfections, they are noted in the description and photos. Please keep in mind that most of the items on Mizuya are either antique or vintage, and all are hand-made. Variations in color and shape are natural.

For many items, and especially high-ticket pieces, we have additional photos, which we will be happy to provide upon request. If you have any questions, please feel free to contact us.

Returns

If you are unsatisfied by your purchase, just send it back within 7 days for a refund. We understand how important it is to see and touch ceramics and lacquerware, and sometimes, living with a piece is the only way to know if it belongs in your home.

When returning an item, e-mail us with the reason, and we will send the return address. You are responsible for shipping and insuring the package and the items must be in their original state.

Gifts

We regret that we are unable to provide gift wrapping at this time, but will add this feature in the near future.